What This FAQ Covers and How to Use It
Most questions we get fall into four areas: opening and verifying an account, sending a deposit through bKash, Nagad, or Rocket, requesting a withdrawal, and finding the right game in the lobby. We have organised answers around those four areas so you can jump straight to what you need. For account questions, the answers describe the exact steps — the OTP flow
at login, the wallet verification path, the document check on first withdrawal. For payment questions, we explain how each local wallet clears and what to do if a transaction shows pending. For lobby questions, we point to specific categories — live casino tables, crash games like Aviator, or the sports section where cricket markets including BPL and international fixtures sit. Players in
Dhaka and Chittagong reach the lobby the same way on mobile or desktop. If your question is not covered here, the live chat channel connects you directly to our support team.
- bKash
- Nagad
- Rocket